our commitment to health and wellness
We regard the safety and well-being of our guests and our team as a top priority, ensuring that our guests experience both safety and exceptional service. We closely monitor statements regarding COVID-19 cleaning, hygiene and disinfection protocols recommended by the Center for Disease Control, World Health Organization and New York State to make certain that our Gathering Room/Public Area and Inn comply with these policies. Detailed below are the actions we’ve put in place to make or property feel like you’re in the safety of your own home.
Inn Booking Policy
Our suites are available for bookings through Airbnb or directly with the Inn. We require a 2 night minimum stay. During New Years, the suites will have a minimum stay of 3 days. For reservations or inquiries, email us at email@example.com or visit Airbnb at https://www.airbnb.com/users/show/38258962.
Inn Cancellation Policy
We fully understand that during these unprecedented times plans can change. Your stay is fully refundable if cancelled up to 7 days prior to check-in. If cancelled within 4 days prior to arrival, 50% of your advanced deposit is non-refundable. If cancelled within 3 days of your check-in, your stay is non-refundable.
Our check-in & check-out procedures allow for safe social distancing. If requested, we can offer contactless check-in. If you have any special requests, please let us know prior to your arrival.
Cleaning Protocols & Procedures
All frequent high-touch areas will be cleaned multiple times during the day. We are using EPA-approved disinfectants on all surfaces, and have invested in UV-C wands to go over all guest room and entrance foyer areas. Daily housekeeping is available upon request.
Available upon request
Hand sanitizer stations are placed in the foyer and in each guest suite.
Our staff is reminded that frequent hand washing is essential to good hygiene. Equally important during the period of construction, our construction workers are required to enter and exit the premises though two specific doors which are not available to our guests. These doors are posted as employees only.
If you have any additional questions or concerns, please contact us at firstname.lastname@example.org